Privacy Policy

1. Introduction

MyCounter ("we", "our", or "us") operates the MyCounter Management mobile application and web platform. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, and business details when you create an account.
• Business Data: Restaurant information, menu items, inventory data, orders, sales records, and staff schedules that you enter into the platform.
• Device Information: Device type, operating system, and app version for providing technical support and improving our services.
• Usage Data: How you interact with our app to improve the user experience.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our restaurant management services.
• Process orders, inventory tracking, and business analytics.
• Send important notifications about your account or service updates.
• Improve and optimize our application.
• Provide customer support.

4. Data Security

We take appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted using SSL/TLS encryption and stored on secure servers.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following cases:

• With your explicit consent.
• To comply with legal obligations or court orders.
• To protect the rights and safety of our users and the public.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion of your data.
• Withdraw consent at any time.
• Export your data in a portable format.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@mycounter.me

Website: mycounter.me